Andy Lord has been the Managing Director of London Underground (LU), the world's oldest underground railway, since November 2019. He's responsible for the safe, reliable and effective operation of the service, and for delivering the priorities and objectives set out in the Mayor's Transport Strategy and TfL Business Plan. Made up of eleven lines, under normal circumstances the Tube handles approximately 4.8 million passengers a day, or 1.379 billion passengers every year. Andy has been responsible for steering LU through the COVID-19 pandemic for the last six months, ensuring the network continued to operate safely during the height of the crisis for essential workers. The Tube now plays a vital role in enabling London’s economic recovery.
Andy spent nearly 30 years in the commercial aviation sector, joining British Airways as a sponsored undergraduate in 1989, where he gained an honours degree in mechanical engineering. He took on diverse roles across engineering and operations, progressing to a variety of senior roles, culminating as Director of Operations for just over seven years. Prior to joining LU, his most recent position was vice president of Menzies Aviation, with overall responsibility for all aspects of the business and operations for the UK, Europe, Middle East, Africa and India.
Andy is also a Non-Executive Director for the Defence Equipment and Support Agency, the bespoke trading entity and arm's length body of the UK Ministry of Defence responsible for all aspects of procurement & services for the UK Armed Forces.